Testimonials for Basement Systems USA

To my relief (and surprise), the salesman/estimator was very straightforward and willing to discuss options/ best solutions with me, without pressuring me to automatically purchase the most expensive system.  He was clearly very knowledgeable and was patient and courteous throughout our meeting. Your reputation is stellar, for sure.

Good morningJim, This is Karen Faherty from Baltimore Md 21214. The project was just finished yesterday and we are very happy with the work done.   Thank You! Karen Faherty

Mike is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of Mike. I wish the work could have been done sooner. Yet, I understand that the state has had an unusually rainy season. I am happy that the company is busy with customers that need their services. I am not the only homeowner with this problem. Best ever to Basement Systems. Delores and Carl Harvey

Mike is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of Mike.

Was so happy with the quick and thorough work of Shawn and Gilbert in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!

Clean. Courteous. Professional. On time. Excellent workmanship.

From the beginning I met with the salesman David Ryan who was very knowledgeable and respect and thorough in evaluating the problem that we had for years in the basement . We went with the high-tech humidifier that they have and boy what a difference it is making with the moisture problem we had for all these years In our basement . And the installation crew was fabulous very knowledgeable very respectful they put the little booties on their feet to keep the rug from getting all dirty and they were in and out in primetime they were on time couldn't say enough about the crew . Also got a follow up call from Pete the owner which I thought was very personal . I would recommend this company to anybody.

Just wanted to personally thank you for a job well done. Chris has been absolutely wonderful and everything looks great and he's went above and beyond with answering questions and making sure we know how to access the valve under the new floor! Thank you so much!!

Thanks very much! Project went extremely well. Work crew was outstanding! Installation looks terrific! Larry Russell 

"Everything went very well with the installation. All fine. It looked great when completed and it helped get our house sold!" 

Jeff made us feel very confident we were making the right decision to have his company do the work for us. He was very friendly and confident in the products he was selling to us.

Mike did a great job explaining the process and quoting me an estimate. I am passing the info along to the buyer of home with a credit toward the encapsulation process. I hope they do it! Their names are Natasha and Barry Graham, and settlement is Nov 1.

Very well taken care of, Any questions were answered. Computer generated quote on the spot. rom my first cold call to your office,, the entire process was well explained and organized, I didn't feel a need to look elsewhere. I might get something cheaper,, but,, do I WANT something cheaper? I own a lot of things I could buy a cheaper version of..... seldom the lower price is worth paying for. Got a quote that day - felt comfortable enough,, paid the down payment at the same time. The job was quickly scheduled.

Everything went seamless for me-- the crew showed up on time, got to work and I didn't have to do anything... Notifications mostly-- reminders of the upcoming work. Always better to get them even if I remember... I had NO clue. Everything was explained- any questions answered. Hard working guys, stayed at it getting everything done, got everything prepared then installed and finally cleaned up.. Pretty sure I couldn't get the same thing done by anyone else, pieces and parts, maybe, but the complete job, one source. Perfect.

Great service. Very professional. Gave several suggestions for basementimprovement. Would definitely use again for future projects.