Basement Systems USA Reviews and Ratings

Seemed to be good 😊.

Well done professional job.

Mike D. Very meticulous and thorough. Worked hard without a break and cleaned up everything on completion.

The half-completed job by the first crew is really the only problem we had, and even though you did rectify it quickly, it was disappointing that it happened at all. But good job responding to the problem on the supervisory level and fixing it quickly.

My basement is dry and the atmosphere in the rest of the house seems must more pleasant and warmer on the coolest of days before actually turning on the heat. Thanks for a job well done.

Only negative comment is that I was told we could get a 6-month interest free loan to pay the balance. Never received information as to process--bank, paperwork, etc. Therefore, we had to pay the balance upon finish of job.

Mike Dyer was our tech on the job. He was nice, clean, and professional. Our space was not easy and Mike did a great Job. So far so good on the work. It has only been a few days but we noticed the area is very dry and clean.

Great work on the new basement windows and new dehumidifying system!!! Jorge was wonderful!!

All over the east coast tonight people are preparing for potential flooding from Hurricane Joaquin. Thanks to Basement Systems, I not only have a beautifully renovated, dry basement apartment, I have complete confidence that it will be just as dry and beautiful after the storm as it is now! The team's professional skill & craftsmanship exceeded all my expectations. The highest quality work was done with integrity and precision, giving me not only a great living space, but peace of mind regardless of the forecast!

Basement Systems USA did an amazing job performing the waterproofing in our basement. We are so thankful for a dry basement! Definitely recommend them to anyone.

My husband and I could not be happier with the work that Sean and his team did waterproofing our unfinished basement! They were polite, quick, quiet and clean. I can't say enough how impressed I am with the change in our basement. It went from being musty, damp and just smelling like a basement, in general... and after they were done, it just smelled and felt like any other room in the house! We were so impressed. We have since finished the basement and it is such a great addition to our home. We have weathered several severe Baltimore storms with not a drop of moisture down there! I highly recommend this company and their products to anyone interested in improving their basement and adding value to their home!

So relieved to have had our basement waterproofed! No more anxiety every time it rains. The system works beautifully and we were given a great price. The whole process was seamless and professional on every level. So thankful. Would definitely recommend to anyone!

Mike was very friendly and explained everything he was doing and gave additional suggestions for things i could do around the property unrelated to the basement system put in.

The only complaint that I have about the work done is that when it came time to return my hot water tank back to its location near the wall of the basement I found that the installers had placed the port hole for the system right where I needed to put my hot water tank in order to reconnect it. Luckily I can still gain access to the port hole and didn't end up having to re-route my piping but it is semi-covered by the tank which is a bit of a hassle. Other than that I was very happy to see that they were able to install the system without having to cut away my finished walls.

started of a little rocky, with the first installation but work out well, no more water thanks guys

The salesperson is knowledgeable and the information packet is excellent.