Testimonials for Basement Systems USA
When Dan H. purchased his Baltimore, MD home, he had great plans to tuns the large basement with great, large windows into a finished space for his family to enjoy.
They soon found out that the basement finishing project would have to be postponed because there was a water intrusion problem that would eventually lead to even more problems if not fixed.
As a savvy homeowner, he really did his homework when it comes to selecting a company for the job, from getting recommendation from a trusted neighbor, to checking the company's reviews pasted in trusted online sources.
That is how he found Basement Systems USA, and after getting to know the products and solutions we offer, he was 100% confident that this was the company for the job.
In this video he talks about the experience he had with the company and the results after installation.
"I am really happy with the investment that I made.", says Dan.
Dan H. of Baltimore, MD
Thursday, October 27th
Thursday, October 27th
I was very happy with Jeff and the team that did my installation. They showed up on time, did excellent work, cleaned up after themselves and worked hard despite the hot weather.
Michele S. of Baltimore, MD
Wednesday, September 8th
Wednesday, September 8th
Esteban, Elicio, and Emerson were a wonderful crew. Esteban has great customer service skills as he double checked with me all there was to do, explained how they would seal the top of the install, and assured me that they’d leave no debris inside the trench & could install behind my appliances (ie heater and furnace) with ease. How they tucked the install behind the narrow space of drywall behind my washer/dryer is beyond me! :-D
I was pleased w/ the finished product, and how smooth & clean the walls & the lip of the trench look now compared to before. We had a heavy rain after that and i could see already the clean space alleviated some of my issues.
Tia H. of Baltimore, MD
Tuesday, December 12th
Tuesday, December 12th
Did not find mold, but cautioned against some moisture seeping into the house.Recommended calling a plumber for a leak in the hose. Gave specific suggestionsfor preventive maintenance. Very friendly and professional
Miriam C. of Baltimore, MD
Monday, July 22nd
Monday, July 22nd
They were very professional. They also explained in details what the work consisted of step by step. If you had any problems or questions they were right there to answer any questions.
Dawn T. of Baltimore, MD
Monday, September 27th
Monday, September 27th
Jorge was very knowledgeable and answered all my questions. He was a pleasure to work with.
Adele S. of Baltimore, MD
Tuesday, August 18th
Tuesday, August 18th
So glad we did it! This was a project that we were not looking forward to. We had no idea how it would go! Choosing the right company makes all the difference and we made the right choice with Basement Systems USA. The company has amazing values and work ethic evident by the guys working in our home. We did it right before we went on vacation and we could have peace of mind knowing our basement problem was finally SOLVED. The best part is you don? t even know the sump pump is running! It runs so quietly that you don? t even notice it!
Adela C. of Baltimore, MD
Saturday, August 22nd
Saturday, August 22nd
Had sump pit expanded and deepened and new pump installed. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these.
Stephen A. of Baltimore, MD
Friday, September 25th
Friday, September 25th
We have a pretty serious water issue under our home with a high water table and underground river that left our old sump pump gasping during 2018's heavy rains in Maryland. We found peace of mind by getting one of their dual sump pumps systems that has the backup just in case, and it has worked perfectly ever since. Their teams are professional and courteous and got the job done, and we thank them for their efforts!
Frank B. of Baltimore, MD
Thursday, October 15th
Thursday, October 15th
Pete Westera's Basement Systems did an amazing job waterproofing our Federal Hill church crawl space. It was not an easy job at all being in an old building and being in the city. The crew was very knowledgeable and knew the right thing to do in some very difficult and complicated situations.
Matt S. of Federal Hill, MD
Thursday, December 28th
Thursday, December 28th
Although the job was expensive, I consider it a tremendous deal for the amount of work they performed. The quality of their work is quite impressive. It far exceeded my expectations. All around, this company is a delight to work with and I highly recommend them for any basement waterproofing needs. The basement is now bone dry. I can also rest easy knowing that the work is guaranteed and transferable with the sale of the property, something that will be appealing to a home buyer. This company is a class act.
Timothy W. of Baltimore, MD
Monday, October 21st
Monday, October 21st
Matt and his guys were fantastic, friendly and worked extremely hard on getting this done.
Chris H. of Baltimore, MD
Monday, October 17th
Monday, October 17th
The service before, during, and after the work they performed in our home was outstanding! Very friendly staff and helpful when setting everything up. The crew was polite and happy to answer any questions while they worked. Cleaned up after themselves very well too!
Barbara P. of Baltimore, MD
Thursday, October 17th
Thursday, October 17th
I just wanted to thank you for sending an amazing crew. Chris and his team were very professional, conscientious, diligent, and hardworking. I am truly pleased and I hope they can get a raise or bonus for their hard work. Tina was a tremendous help and was very courteous and I am grateful for All of you!!!
Thank you again
Ciara Kizzie
Ciara K. of Baltimore, MD
Friday, April 23rd
Friday, April 23rd
The team was great and answered all my questions. I haven't had any issues since my install. Very thankful for this company.
Annie H. of Baltimore, MD
Thursday, November 3rd
Thursday, November 3rd
Total testimonials : 328