It is with great pleasure that I report our basement problems are over! Your personnel were very professional in not only their problem solving analysis but also their timely and competent completion of repairs. The outside of our building does not even appear to have been dug up. Thanks again for providing such exceptional quality of workmanship.
When Dan H. purchased his Baltimore, MD home, he had great plans to tuns the large basement with great, large windows into a finished space for his family to enjoy.
They soon found out that the basement finishing project would have to be postponed because there was a water intrusion problem that would eventually lead to even more problems if not fixed.
As a savvy homeowner, he really did his homework when it comes to selecting a company for the job, from getting recommendation from a trusted neighbor, to checking the company's reviews pasted in trusted online sources.
That is how he found Basement Systems USA, and after getting to know the products and solutions we offer, he was 100% confident that this was the company for the job.
In this video he talks about the experience he had with the company and the results after installation.
"I am really happy with the investment that I made.", says Dan.
"They really know what they're doing and they are really bringing it to the 21st century!" Read Full Testimonial
Barbara P. of Baltimore, MD
Barbara P. from Baltimore, MD recently hired Basement Systems USA to fix her homes leaky and damp basement. In this video she talks about the experience. Barbara was really impressed with the technologies we provided -- from the drainage to the sump pump systems, and she was particularly impressed with the SaniDry, which will from now on, keep the air dry, cleaner and her basement mold free.
"They really know what they're doing and they are really bringing it to the 21st century!", says Barbara.
"...We have had several good rain storms since the job was done and I have not seen one drop of water..." Read Full Testimonial
Bob, B. of Baltimore, MD
After many years of mopping the floor, your company recently waterproofed my basement. We have had several good rain storms since the job was done and I have not seen one drop of water. Your crews knew what they were doing, and your salesman was extremely professional and polite.
"...All work was performed in a neat and professional workman-like manner and to this date we have had no..." Read Full Testimonial
William -. of Baltimore, MD
I have recently inspected the waterproofing work that you did on several of the buildings in the last couple years and I am pleased to tell you that I was very satisfied with what I saw. All work was performed in a neat and professional workman-like manner and to this date we have had no leaks.
"I just wanted to say we were very pleased with Tony's work on our crawl space..." Read Full Testimonial
Miriam D. of Towson, MD
I just wanted to say we were very pleased with Tony's work on our crawl space. He was keen to do a good job and kept us in the loop on everything. We were confident that he would complete the job as specified by Jan in our contract.
"I would like to thank you and your staff for the excellent service we have been given over the years..." Read Full Testimonial
Martha -. of Towson, MD
I would like to thank you and your staff for the excellent service we have been given over the years. This past year you have investigated and corrected over ten separate flooding situations in the basements of our community. Your service is prompt and professional. As a property manager, it is a pleasure to call unit owners to follow up on your work. I have yet to receive a complaint.
"The fact that we will have a warranty that we can pass on to the next owner of this house, gives me a little..." Read Full Testimonial
Scott W. of Parkville, MD
Basement Systems USA uses a combination of wall anchors and reinforced carbon strips to stabilize and secure bowing walls in this basement. The wall anchors will overtime straighten and restore the walls into their original position.
Scott W. the homeowner speaks about the experience.
"I am very happy with the work they've been doing. From the sales guy to they guys who are doing the work", says Scott."The fact that we will have a warranty that we can pass on to the next owner of this house, gives me a little peace of mind."
Two days before the carpenter was scheduled to start finishing his basement into an entertainment room, Ben M. from Parkville, MD walked downstairs to find a trail of water running from the stairs to the wall on the basement floor. He started to remove insulation from the walls where the leaky started and found that one of them had a significant crack, and water was seeping through it.
In panic, he immediately started to research for a company to help fix the problem and found Basement Systems USA.
In this video the customer talks about the reasons why he chose us to waterproof the basement.
"They were clean, they were professional and the products worked", says Ben.
""I especially appreciated his professionalism and approchable style when my family and I had numerous..." Read Full Testimonial
Evelyn S. of Baltimore , MD
Attention Personnel Dept:
I wanted to take the time to thank you for having Mr. Tony Griffin complete the work on my crawlspace. He did such a superb job on my home and always remained patient, polite and kind to me and my family members while working hard at this job.
I especially appreciated his professionalism and approchable style when my family and I had numerous questions. He really appeared to know his job quite well. His work habits were great, and I would clearly recommend him to others for a similar job in the future.
Again, thank you so much for a job well done.
Baltimore , MD
Average Customer Ratings out of 192 Total Reviews
Our Installation Crew
Our Office Staff
The Cleanup Process
Our Overall Service
By Mike C. Laurel, MD
By Mike C.
By Jeffrey E. Jessup, MD
"Seemed to be good 😊."
By Jeffrey E.
Seemed to be good 😊.
Basement Systems USA is a local, family owned company with international resources through the Basement Systems Dealership Network.
You can also ask us for references in your area from customers we've done business with in the past.
About the Owner
The Westera Family
Pete and his Basement Systems USA team are dedicated to educating homeowners of the benefits of basement waterproofing and crawl space and home foundation repair. Their goal is to provide a healthier home environment and to expand living and storage space.
As a locally owned family business, Basement Systems USA is your local expert for "all things basementy.
Our local Chamber of Commerce has also recognized our spotless reputation and integrity with multiple awards given to Basement Systems USA. We work hard to bring quality customer service and products to you, the customer.
The International Basement Systems Network
The Basement Systems Network is by far the largest waterproofing network in the world, with over 300 dealers in the U.S.A., Canada, England, Scotland and Ireland. The support and resources that a local dealer receives from our corporate office directly affects the customers. In short, 300 brains are better than 1.
With more than 30 patents, continued education and the combined experience, a local Basement Systems dealer is a superior business.
In addition to this, the dealership also backs up all warranties issued by the local dealer. This means that the warranty you receive from us is backed by the International Dealership, that makes it the best warranty in the business.