Testimonials for Basement Systems USA

Rev. Justin S. contacted Basement Systems USA after realizing they had humidity and mold issues in the Baltimore, MD chapel's subfloor. The reviews and quality of product prompted him to reach out and ultimately schedule the work. The sales process was direct and solution focused, the crew was very efficent. Justin says he will be recommending Basement Systems USA to people in need not only because of the qualtiy product but because of the ease of working with the office.
Justin S. of Baltimore, MD
Wednesday, January 31st
  Barbara P. from Baltimore, MD recently hired Basement Systems USA to fix her homes leaky and damp basement. In this video she talks about the experience. Barbara was really impressed with the technologies we provided -- from the drainage to the sump pump systems, and she was particularly impressed with the SaniDry, which will from now on, keep the air dry, cleaner and her basement mold free. "They really know what they're doing and they are really bringing it to the 21st century!", says Barbara.
Barbara P. of Baltimore, MD
Friday, April 7th
 My apologies for not reaching out to you sooner. Firstly, Thank you taking the time to inspect and provide an estimate for my crawlspace jobs. I was extremely impressed with your knowledge, experience and good nature.      Your presentation left me with no doubt, Basement Systems USA would provide a premium product, provide expert installation by an experienced crew and the job would be done in a timely manner. I was extremely impressed with your knowledge, experience and good nature. I will happily recommend you and your company should I meet someone in need of your line of services. 
Barre L. of Catonsville, MD
Wednesday, September 18th
From the start the crew did a great job and in a timely manor. Julio and his team turned my basement into a livable area and I am really happy with the outcome of the work that was done.
Laura S. of Catonsville, MD
Friday, July 22nd
Hired them for 3 projects I have installed this basement waterproofing solution in 2 homes. System speaks for itself. Nothing better on the market. Work was first-rate. Expectations were presented prior to the project. Details on what would happen and how the project would go. Would not hesitate to use again ERV installed New basement egress. This project did not go as planned, but not at the fault of basement systems. Was originally supposed to get a BILCO door but due to unforeseen issues, that was not able to happen. They ended up installing a new staircase from my basement to ground level. Work was first-rate and ended up better than a bilco door. The company re-landscaped and everything is as it was. All work performed was top notch and no issues on anything they have done
Timothy M. of Hershey, PA
Tuesday, September 28th
Highly Recommend this company. I had a leaking wall and windows in my basement. They did an excellent job. The area was cleaned up. They showed up on time, and work a full day. The job was reviewed with me prior to starting, and after the work was done. I also got a courtesy call from the company. So far, no more leaks. I am pleased.
Sheila H. of Gwynn Oak, MD
Monday, September 24th
Testimonial Photo by Rosetta M.
This was the best crew I have had in a very long time. On time, very nice and clean. The work was fantastic. I highly recommend them.
Rosetta M. of Gwynn Oak, MD
Tuesday, November 16th
Although I was out of the country for the install, I am very happy with the project and everything looks great. 
Robert J. of Cockeysville, MD
Tuesday, September 16th
Testimonial Photo by David W.
"Jordan and his team were great! They were so nice and professional.They were very polite and worked so hard. You've got some really good guys there." 
David W. of Lutherville- Timonium, MD
Monday, June 8th
Jorge C. and his crew did a great job installing the system, and Mike D. even came back out and fixed a cement issue. We have had a few rains, and the basement is still dry. Great job!
Bryan K. of Halethorpe, MD
Wednesday, January 4th
I trust this company with any tough job. I m a DIYer and can do a lot on my own, but I come to Basement Systems USA for any thing out of my league. They are always great and so trustworthy
Kathryn L. of Stewartstown, PA
Monday, October 7th
Gary spent a lot of time explaining the mechanics of what had happened to cause my basement to flood. A lot of it was the opposite of my intuition, but he patiently answered all of my questions. In addition to an overall estimate for waterproofing our basement, Gary worked with me to sketch out a first-phase project that would solve our immediate issues while remaining reasonably affordable. I really appreciate that, and that is one of the reasons we'll be using your company in the future.
Cherie G. of Linthicum Heights, MD
Thursday, August 14th
I just wanted to say we were very pleased with Tony'€™s work on our crawl space. He was keen to do a good job and kept us in the loop on everything. We were confident that he would complete the job as specified by Jan in our contract.
Miriam D. of Towson, MD
Friday, February 19th
I would like to thank you and your staff for the excellent service we have been given over the years. This past year you have investigated and corrected over ten separate flooding situations in the basements of our community. Your service is prompt and professional. As a property manager, it is a pleasure to call unit owners to follow up on your work. I have yet to receive a complaint.
Martha -. of Towson, MD
Friday, February 19th
We are very pleased with the workmanship. The crew was keen to do a good job and keep us in the loop about everything.
Miriam D. of Townson, MD
Tuesday, April 3rd
Total testimonials : 328

our service area

We serve the following areas

Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921
1-410-858-4610


Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085
1-410-656-2558