Testimonials for Basement Systems USA

When Dan H. purchased his Baltimore, MD home, he had great plans to tuns the large basement with great, large windows into a finished space for his family to enjoy. They soon found out that the basement finishing project would have to be postponed because there was a water intrusion problem that would eventually lead to even more problems if not fixed. As a savvy homeowner, he really did his homework when it comes to selecting a company for the job, from getting recommendation from a trusted neighbor, to checking the company's reviews pasted in trusted online sources. That is how he found Basement Systems USA, and after getting to know the products and solutions we offer, he was 100% confident that this was the company for the job. In this video he talks about the experience he had with the company and the results after installation. "I am really happy with the investment that I made.", says Dan.
Dan H. of Baltimore, MD
  Barbara P. from Baltimore, MD recently hired Basement Systems USA to fix her homes leaky and damp basement. In this video she talks about the experience. Barbara was really impressed with the technologies we provided -- from the drainage to the sump pump systems, and she was particularly impressed with the SaniDry, which will from now on, keep the air dry, cleaner and her basement mold free. "They really know what they're doing and they are really bringing it to the 21st century!", says Barbara.
Barbara P. of Baltimore, MD
Basement Systems USA uses a combination of wall anchors and reinforced carbon strips to stabilize and secure bowing walls in this basement. The wall anchors will overtime straighten and restore the walls into their original position. Scott W. the homeowner speaks about the experience. "I am very happy with the work they've been doing. From the sales guy to they guys who are doing the work", says Scott."The fact that we will have a warranty that we can pass on to the next owner of this house, gives me a little peace of mind."
Scott W. of Parkville, MD
  Two days before the carpenter was scheduled to start finishing his basement into an entertainment room, Ben M. from Parkville, MD walked downstairs to find a trail of water running from the stairs to the wall on the basement floor. He started to remove insulation from the walls where the leaky started and found that one of them had a significant crack, and water was seeping through it. In panic, he immediately started to research for a company to help fix the problem and found Basement Systems USA. In this video the customer talks about the reasons why he chose us to waterproof the basement. "They were clean, they were professional and the products worked", says Ben.
Ben M. of Parkville, MD
For 36 years, Tom B. and his family lived with a wet basement that would get 6 to 10 inches of water every time their power went off during a storm. He knew that they would have to fix the problem if they were to stay in the house. A trusted friend recommended Basement Systems USA to Tom. In this video he talks about the entire experience provided by the company, from the sales process, to installation and results. "They were absolutely fantastic! At the end of five days we were convinced we got the A Team.", says Tom.
Tom B. of Forth Washington, PA
It is with great pleasure that I report our basement problems are over! Your personnel were very professional in not only their problem solving analysis but also their timely and competent completion of repairs. The outside of our building does not even appear to have been dug up. Thanks again for providing such exceptional quality of workmanship.
Tom, D. of College Park, MD
After many years of mopping the floor, your company recently waterproofed my basement. We have had several good rain storms since the job was done and I have not seen one drop of water. Your crews knew what they were doing, and your salesman was extremely professional and polite.
Bob, B. of Baltimore, MD
I have recently inspected the waterproofing work that you did on several of the buildings in the last couple years and I am pleased to tell you that I was very satisfied with what I saw. All work was performed in a neat and professional workman-like manner and to this date we have had no leaks.
William -. of Baltimore, MD
I just wanted to say we were very pleased with Tony'€™s work on our crawl space. He was keen to do a good job and kept us in the loop on everything. We were confident that he would complete the job as specified by Jan in our contract.
Miriam D. of Towson, MD
I would like to thank you and your staff for the excellent service we have been given over the years. This past year you have investigated and corrected over ten separate flooding situations in the basements of our community. Your service is prompt and professional. As a property manager, it is a pleasure to call unit owners to follow up on your work. I have yet to receive a complaint.
Martha -. of Towson, MD
Attention Personnel Dept: I wanted to take the time to thank you for having Mr. Tony Griffin complete the work on my crawlspace. He did such a superb job on my home and always remained patient, polite and kind to me and my family members while working hard at this job.   I especially appreciated his professionalism and approchable style when my family and I had numerous questions. He really appeared to know his job quite well. His work habits were great, and I would clearly recommend him to others for a similar job in the future.   Again, thank you so much for a job well done.    Sincerely,   Evelyn Smith
Evelyn S. of Baltimore , MD
Basement Systems, Inc. has provided waterproofing services to a number of our property management clients over the past three years. In several instances, the basement water problems to be solved were severe and quite challenging. In all cases the work was completed on time and at a competitive price. The workmen cleaned up after themselves and were always courteous to our tenants. Most of all, we never had a complaint or call-back! Your systems have done the job of providing moisture-free basements, thereby increasing the livability and market value of the properties we manage.
Benedict -. of Benedict, MD
Dear Sirs, I have written this letter to tell you how much I appreciate your employee Pete Westera, and therefore your company. I first phoned Basement Systems about two years ago. he came to my home, assessed the situation, and made his recommendations. He explained very well - so clearly, with all the details, and no sales pressure. I was not an easy sell, but he was always very courteous and helpful when I phoned for more facts and for the names of local customers.  This summer, I phoned to ask him about an Ultrasump. Again he was patient and very imofrmative. After my husband also talked thim, we decided to get this pump. Pete installed it, and did the annual check-up and service at the same time. He told me of ways I could improve my situation with a sincere interest in amking my absement as dry as possible, and a strong belief in your products. I cannot recommend him highly enough. thank you for being the kind of company that employs such people.  Yours Truly, Judy B.
Judy B. of White Marsh, MD
To Pete Westera President of Basement Systems USA,           I am writing to express my appreciation for the excellent service provided by Mr. Reuben Van Leuven, in fixing our basement problem. Mr. Van Luven has demonstrated outstanding knowlege and skill in carrying out his work assignment. He took time out of his busy schedule to answer my questions in a frendly and professional manner.       Please also excend my thanks for Mr. Jan Huizer in identifying the basement problem and recommending a solution.     Please accept my thanks in advance for personally commending Mr. Leuvan. Sincerely, Mahfuz
Mahfuz M. of Joppa, MD
I just wanted to commend Basement Systems USA for a wonderful start! Your guys are here now at my home in Bel Air and they arrived on-time and have been nothing but courteous and professional. They're as clean and quiet as they can possibly be with the drilling and demo and they even helped my boyfriend move a stinky couch from the basement before they got started. I can't wait to be able to use my basement as part of my home for once rather than just avoid it or use it just for storage. Thank you and thanks to Pete (owner) and Tim Schlegel (inspector) for a wonderful start to this major work being done to my home. Sincerely, Stacey M.
Stacey M. of Bel Air, MD
Sean Crew did an outstanding job on the basement.  Very knowedgeable about his products and the work he was doing.  Always keeping us informed and showing his progress as he moved along.  I am tellin gyou this because you should know just how good your workers are.  We are very happy.  Good job Sean!
Chris P. of North East, MD
Dear Pete, I am writing this letter to let you know I am very impressed with the job your crew did on my basement. They worked neatly and professionally throughout the entire duration of this job. They took the time to explain every detail to me, as well as answer all of my questions...I probably asked way to many!! I have 100 employees that report to me and I always enjoy when a customer goes out of his or her way to let me know they were impressed with our service. I am sure you feel the same way! Thanks again for the great work.  Bob L.
Bob L. of Newark, DE
HMS Insurance Associates, Inc. has written the account for Basement Systems USA since 1999 and has never experienced a liability loss on the work performed and completed by Basement Systems nor have they had any losses resulting from theft by an employee.
Darren J. of HMS Insurance Associates Inc., MD
My wife Fran and I want to commend you and the crew that performed the actual waterproofing work in the basement of my home between September 13th and 15th. Those guys really did a first-class and physical job, while I just sat and observed as they did it. They certainly are knowledgeable in their field. We also appreciate how you explained the system technique for us and the financial aspects of the contract. We would not hesitate to recommend Basement Systems USA to our friends and neighbors who might some day require this type of service. Sincerely, Walter
Walter Z. of Wilmington, DE
The entire crew was polite, considerate, and industrious.
Elizabeth M. of Wilmington, DE
Total testimonials : 23

our service area

We serve the following areas

Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921
1-410-858-4610


Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085
1-410-656-2558