The competitors price was about the same - with Basements systems being just a little higher. The basement systems warrantee was better and the salesman from basement systems was very thorough and spent a lot of time with me talking through the options - I was selling the house and wanted the job done right in a very short time period and the salesman promised basement systems would meet my time constraints with a quality system and they did. I am very happy with the outcome.
This company is owned by a very dear friend of mine. I know him and his family personally. I have highest regard for him, his integrity, work ethic, generosity and his care. This company did an excellent service for me and my family. They were very clean and efficient; very quick, and they stand behind there work with a guarantee. I give them the highest review.
Excellent. Peter explained everything to us and told us what to expect. He was very professional and knowledgeable.
The whole process was quick andprofessional.
I have enjoyed a dry basement for almost a year now. Thank you!
have enough workers on hand to complete job same day
Our installer cleaned my basement floor and treated my property like it was his own.
Love this company and the work they do! They repaired a leaking crack in our basement. Work was done quickly and efficiently and we haven't had any issues since! Crew was great! They answered all our questions and gave us peace of mind. Definitely a company you can trust!! THANK YOU BASEMENT SYSTEMS USA!
The initial visit was done by a competent person not a man in a suit. The information package was very complete. The price was competitive. The final product was what I was looking for.
The competence of the salesman and that he really understood what I was looking for.
By comparison to other companies, there was no hard sale which I appreciated. The salesperson from another company actually expressed anger when I said I needed 3 days to think about it, but the salesperson from Basement Systems even suggested himself I could take some time to think about it. The crew that came out seemed very knowledgeable with the lead guy explaining things in detail. I felt confident with that he was being truthful. We will see when we have a big rain.
Home and Garden Show...right place at the right time...I rec'd 2 other quotes and the sales persons were pushy and turned me off.
Our salesman Mark Loeffer was vary easy going. He scheduled the work and they showed up when he said. The job was done in a day and the site cleanup was excellent. A very good experience with Basement Systems USA.
The crew was prompt, efficient, and very hard workers. The job exceeded my expectation.