Job review from in Baltimore, MD 21214 on 08/05/13

Overall Rating:

4.2  out of 5

The only complaint that I have about the work done is that when it came time to return my hot water tank back to its location near the wall of the basement I found that the installers had placed the port hole for the system right where I needed to put my hot water tank in order to reconnect it. Luckily I can still gain access to the port hole and didn't end up having to re-route my piping but it is semi-covered by the tank which is a bit of a hassle. Other than that I was very happy to see that they were able to install the system without having to cut away my finished walls.

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew

Only complaint was an oversight on their part as described in the Other Comments section. The guys were very professional and would gladly have them do work for me again.

The Cleanup Process

I was surprised when they actually mopped up the floors in the work area, that was great!

What made you choose our company:

Price seemed reasonable and the system looked like an effective way to resolve the water issues in my basement.

our service area

We serve the following areas

  • Millersville
Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921

Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085