Job review from in Towson, MD 21204 on 04/15/12

Overall Rating:

4.8  out of 5
Our Overall Service

We are very pleased with the overall job. Jorge and his partner worked very hard, digging the trench to install the anchor by hand - very difficult because of massive tree roots.

Call Representative

Initial contact was very prompt. However, a follow-up call when an additional part was to be installed and wasn't was not returned.

Our Office Staff

Very courteous

Sales Process

Excellent. Peter explained everything to us and told us what to expect. He was very professional and knowledgeable.

Our Installation Crew

Your crew was very hard working, efficient, courteous and the area where the trench was dug looks as if nothing was done. Very, very nice job.

The Cleanup Process

The entire area was cleaned of any materials. We expected the outside work to leave our yard a mess - it wasn't. It looks great.

our service area

We serve the following areas

Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921

Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085