Testimonials for Basement Systems USA

Was so happy with the quick and thorough work of Shawn and Gilbert in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!

Clean. Courteous. Professional. On time. Excellent workmanship.

From the beginning I met with the salesman David Ryan who was very knowledgeable and respect and thorough in evaluating the problem that we had for years in the basement . We went with the high-tech humidifier that they have and boy what a difference it is making with the moisture problem we had for all these years In our basement . And the installation crew was fabulous very knowledgeable very respectful they put the little booties on their feet to keep the rug from getting all dirty and they were in and out in primetime they were on time couldn't say enough about the crew . Also got a follow up call from Pete the owner which I thought was very personal . I would recommend this company to anybody.

Just wanted to personally thank you for a job well done. Chris has been absolutely wonderful and everything looks great and he's went above and beyond with answering questions and making sure we know how to access the valve under the new floor! Thank you so much!!

Jeff was very nice and knowledgeable, he took time to explain things in detail.

I just wanted to convey how pleased I am with the 3 day project to waterproof my basement. Javier and his crew did a great job- very professional with attention to detail, care in keeping the dust and dirt out of my living area and in keeping me in the loop and answering my questions. I was also pleased that your company was able to provide an electrician on short notice to install the 30amp circuit( much better that extension cords). Basement looks Terrific! Katherine Dougan

I'm happy with what we talked about. The salesman was very nice and answered all my questions.

"Jordan and his team were great! They were so nice and professional.They were very polite and worked so hard. You've got some really good guys there." 

Jan was superb, smart, knowledgeable and personable 

Dakota is a asset to this company and by far my favorite crew remember the company has sent my way

The tech came out to my property and fixed what was needed to be fixed. Very happy with the work and service member that to access the crawl space. 

I just wanted to say we were very pleased with Tony'€™s work on our crawl space. He was keen to do a good job and kept us in the loop on everything. We were confident that he would complete the job as specified by Jan in our contract.

I would like to thank you and your staff for the excellent service we have been given over the years. This past year you have investigated and corrected over ten separate flooding situations in the basements of our community. Your service is prompt and professional. As a property manager, it is a pleasure to call unit owners to follow up on your work. I have yet to receive a complaint.

We are very pleased with the workmanship. The crew was keen to do a good job and keep us in the loop about everything.

Although I was out of the country for the install, I am very happy with the project and everything looks great.