Job review from in New Castle, DE 19720 on 07/22/14

Overall Rating:

5  out of 5

I'm just totally satisfied with the whole experience. I'm looking forward to warmer floor and walls this winter since my crawlspace is encapsulated. wish I knew of this product years ago! thank you Sean and crew and Basement Systems!

Our Overall Service

Very statisfied with the company's product and its personnel that assisted and worked to complete this project.

Call Representative

Had a very positive experience with lady who set up the free estimate appointment and with the brouchure she set for me to review before salesperson came onsite.

Our Office Staff
Communication with the scheduler and other office personnel was cor
Sales Process

Very thorough presentation. Spent time with me explaining the encapsualtion process and the benefits that would be gained from it. Also gave a nice history presentation of the company

Our Installation Crew

Sean Ryan and his co-worker were conducted themselves in very professional manner. They were on time to start the job professional each day and cleaned up the materials before leaving each day. Sean explained the installation process outlining each step required to complete the job.

The Cleanup Process

Crew cleaned up site after each workday. At completion of the job no material or debris was left behind.

What made you choose our company:

I located your company via the web. What impressed me were reviews by customers who experienced similar problem like mine i.e.(cold floor, house walls cold, etc.). who after their installation was completed were able to enjoy better living conditions in their homes.

our service area

We serve the following areas

  • Millersville
Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921

Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085