Karrie Barclay

Basement Systems USA

Title: Customer Care Manager
Hometown: Elkton, MD
Karrie Barclay from Basement Systems USA

Meet Karrie!

Prior to working at Basement Systems USA, Karrie has over fifteen years in the customer service industry, and has been with us for six years! 

Karrie is the initial point of contact between our customers and the company. When customers are calling in for a service appointment or estimate appointment, Karrie ensures they are directed to the correct department. Karrie also assists our customer service team with scheduling estimate appointments. 

"My favorite part of the job is helping our customers every day and working in a positive environment!"

In her free time, Karrie likes to do arts & crafts, enjoys the outdoors, and spends time with her family and dog.

Testimonials from customers I've helped!

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“From start to finish, I received stellar customer service from everyone I encountered when inquiring...”

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Jeanne J. of Randallstown, MD

our service area

We serve the following areas

MarylandPennsylvania Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921
1-410-858-4610


Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085
1-410-656-2558