Had a basement egress window installed with well duct system. I am not the easiest person to please and I am one those guys who does things himself because I want it done right. This was not a job I could handle and after getting a few quotes I really liked their products and solutions. There was a delay in my scheduled install date due to an inventory issue which I was not pleased with, and I near ripped up the contract. Was not a great start. I can tell you though that this company has the highest integrity. The general manager was honest with me, and told me exactly what happened, and did everything he could to make it right. The install went great, Javier and his crew were outstanding, they worked hard and take pride in their work. I cant say I ever saw the crew not working while they were here. I am extremely pleased with the end result, exactly how I pictured it and its brought the space alive by bringing in much needed sunlight and additional benefit of safety. With everything in life, its not how you start its how you finish. This company will always finish on top, mistakes can happen, but how a company deals with it defines a great company. I highly recommend Pete Westera's Basement Systems USA.