Job review from in DUNDALK, MD 21222 on 10/20/14

Overall Rating:

4.8  out of 5
Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

If your basement won't stay dry. If you don't know why... (Other than it RAINS)

Please call Basement Systems. I interviewed 4 other companies, before deciding on Basement Systems. Basement Systems took the time to understand how my specific house and drainage system worked. They did not try to sell me something I did not need.Their price was fair and reasonable. They knew what they were talking about.

And, better, yet, they were able to explain the system to me the homeowner.

When it came time to install, Gerry R, Service Manager, kept me informed and continuously answered all my questions and concerns. On the ground, at my house, Mike D, crew foreman/serviceman, ran the job with utmost efficiency. Mike D was completely professional, did the work quickly and showed me how parts were installed. They did an excellent job cleaning up. As a homeowner, I would recommend Basement Systems, for the following reasons: 1) They know their business. 2) They will find a dry basement solution that works for your specific home. 3) They will work tirelessly to keep you informed. And (4) Basement Systems is honest and fair with pricing and service. Thank you for the excellent work and a job well-done!


our service area

We serve the following areas

Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921

Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085