Jeff was great!
They were professional and polite
There was a fair amount of old insulation and other debris left behind, but it was twisted up in the grass a bit, so I think it's understandable how it was missed.
Your products are top notch and high quality. That, plus the track record of the company and it's reviews made it easy to have confidence that you would deliver a high quality service. Hearing Jeff tell his story about staying with the company for so long also made it clear to me that you care about your people and treat your employees well and that is super important for me. Good products and good employee treatment are the cornerstones of a good company!