Job review from in Kinzers, PA 17535 on 10/23/20

Overall Rating:

4.6  out of 5
Our Overall Service
We did a brief review of options for our area and went with our first choice, Basement Systems.
Call Representative
No problems at all.
Sales Process
Aaron was really helpful and informative but stayed quite long during his visit (in the evening). Tim was good and confident, but perhaps a bit too much when it came to poking fun at my wife's car--which is still faster than his Honda anyway, ha.
Our Installation Crew
I wasn't here for all of the work so I assume they did the best they could. They were able to accommodate some easy last minute additions and requests.
The Cleanup Process
There was some remaining dust as expected--not a problem. I did find a few zip ties in the yard and a Dunkin Donuts cup and banana peel left behind in our shrubs. Also the installation van left dirt skid marks in the grass where the tires spun going to or from the back of the house (on a decent grade slope so somewhat understandable and not the first time it's happened) Where the yard was dug up for the underground pipe and lawnscape outlet, I feel the dirt could have been tampered a bit more flat.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

For similar basement interior water proofing, I don't think there were many other options in the area to choose. Compared to the cost and eventual failure of exterior excavating, this system fit our needs and budget much better. The quick work and guarantee behind the products was worth the cost to get things going in the right direction for eventual basement finishing.

our service area

We serve the following areas

Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921
1-410-858-4610


Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085
1-410-656-2558