Jorge C.

Basement Systems USA

Title: Service Technician

Hometown: Wilmington, DE

Jorge C. from Basement Systems USA
Customer Reviews
About Me
  • By Richard W.
    Chestertown, MD

    "Whole operation is very professional"

    Customer Review

    By Richard W.
    Chestertown, MD

    Whole operation is very professional

  • By Jerry S.
    Elkton, MD

    "I have given your company the highest marks, but haven't seen the system work yet. The snow hasn't melted,& we haven't had..."

    Customer Review

    By Jerry S.
    Elkton, MD

    I have given your company the highest marks, but haven't seen the system work yet. The snow hasn't melted,& we haven't had rain yet. Hopefully I won't be changing my opinion but until water starts leaking in I won't know for sure how pleased I really am.

  • By Nina K.
    Elkton, MD

    "Jeff was very nice and answered all our questions"

    Customer Review

    By Nina K.
    Elkton, MD

    Jeff was very nice and answered all our questions

  • By Matt R.
    West Chester, PA

    Customer Review

    By Matt R.
    West Chester, PA

Testimonials
from customers I've helped!
  • "They are extremely PROFESSIONAL" Read Full Testimonial

    Rick C. of Newark, DE

    Customer Testimonial

              cannot say enough about this company! For years, the smell and atmosphere in my basement affected the air quality in my entire home. They came in and ripped everything out. They installed the zen wall, dehumidifier, and the triple safe sun pump. They did an outstanding job, solved the problem, and now I can literally sit in the basement and breath fresh air! Now, let's talk about the staff. Tim was my sales rep and he explained everything from start to finish. He even had a diagram on his computer and printed out on the spot what was going to happen. There was no pushy salesman work to sell me something I did not need, but sold me what I needed to solve the problem. Jorge was an awesome foreman and his crew did an excellent job! The job was done on-time with no mess left behind. Then there was Scott the service manager. He answered every question I had after the work was done and ensured everything was done to my satisfaction. Listen, I like to save money just like everyone else, and while they may not be the cheapest around, they do QUALITY work and do what they say. Plus, they are there whenever you need them. They are extremely PROFESSIONAL, and in this day and age, Quality and Professionalism is hard to come by. My neighbors were so impressed with their work when I showed him, he hired them to do their basement. Thanks for a great job!
    Rick C.
    Newark, DE
  • "We had quite a good rain a couple of days after installation and we are dry as a bone!" Read Full Testimonial

    Sandy S. of Smyrna, DE

    Customer Testimonial

              We recently had an egress window installed in our basement by Basement Systems, USA and we couldn’t be more pleased. Basement Systems guided us through the whole process from Tom our informative sales rep to Dave, our technical contact who facilitated the necessary information and plans to get our permit. Jorge and Fernando, his assistant, completed the site work and did first-class work—efficient, expert, and exceptional. Jorge answered all questions and thoroughly explained the process. Finishing the project in a timely way and clean-up evidenced pride in their work to us. We had quite a good rain a couple of days after installation and we are dry as a bone! Nothing like having it done right the first time. We highly recommend Basement Systems, USA for sure.
    Sandy S.
    Smyrna, DE
  • "Perfect in every way" Read Full Testimonial

    Matt R. of West Chester, PA

    Customer Testimonial

              Very professional throughout the process – from the initial phone call all the way to the follow up call after I had work done. Pete, the owner came out and spent a long time going through the options and ideas. Based upon this meeting, I can see how he has built a first-class operation. Perfect in every way. I decided to have them install a dehumidification system. Jorge, the installer was great - very professional. Explained what he was doing, cleaned up after himself, took the time to explain how the unit works and let me know how to use it. Really a nice guy. I would recommend them to anyone.Very professional throughout the process – from the initial phone call all the way to the follow up call after I had work done. Pete, the owner came out and spent a long time going through the options and ideas. Based upon this meeting, I can see how he has built a first-class operation. Perfect in every way. I decided to have them install a dehumidification system. Jorge, the installer was great - very professional. Explained what he was doing, cleaned up after himself, took the time to explain how the unit works and let me know how to use it. Really a nice guy. I would recommend them to anyone.
    Matt R.
    West Chester, PA

our service area

We serve the following areas

Our Locations:

Basement Systems USA
2092 East Old Philadelphia Road
Elkton, MD 21921
1-410-858-4610


Basement Systems USA
3000 Woods End Dr
Joppa, MD 21085
1-410-656-2558