Basement Systems USA Testimonials

"HMS Insurance Associates, Inc. has written the account for Basement Systems USA since 1999 and has never experienced a liability loss on the work performed and completed by Basement Systems nor have they had any losses resulting from theft by and employee."
Darren J. - HMS Insurance Associates Inc.

"I would like to tell you how impressed I was with your company, from my first encounter with Tim who explained everything to me, to Rich who was the installer. Rich and helper arrived on time, introduced themselves and proceeded to their work. When they were finished, he explained everything to me- and they cleaned up the area quickly and efficiently. Thank you for a more pleasant experience then I expected. Please be sure I would not hesitate to recommend you company to anyone."
Dolores N. - Bellmawr, NJ

"I just wanted to say we were very pleased with Tony’s work on our crawl space. He was keen to do a good job and kept us in the loop on everything. We were confident that he would complete the job as specified by Jan H in our contract."
Miriam D. - Towson, MD

"Today, Simon V your salesperson presented your product to me. In the past three years, I have had people in to look over jobs that I can no longer do. I just wanted to let you know in that time frame I have had no one to beat Simon. A personal young man. He answered all questions I had brought to mind, things I didn’t know. He is an asset to your company."
Bill V. - Broomall, PA

"I am writing this letter to let you know that Tony G. was at my house installing you system. Mr. G. did an outstanding job, even though he ran into some difficulties that were not foreseen it did not deter him. He did this job with new helpers but he was very professional in his appearance and manner. I would highly recommend him to any of your customers for his workmanship."
James K.

"Just a note to let you know that so far, we are very satisfied with the system. It is a very neat job and I have to say, your two installers were great. Your foreman Arjan and worker Robert were very polite and excellent. After they finished everyday they cleaned up their mess. I would recommend them to any job.
Also your salesman (Inspector) Jan H. was great. He explained everything to the smallest detail and he really helped us make up our mind to have you do our work."
Mr. & Mrs. P. - Blackwood, NJ

"Your sales representative arrived promptly and his honesty alone set him apart from the rest of the salesman. The technical installation crew did the work in a very professional manner. After the work was done, our basement was left cleaner by the crew than when they started.. VERY professional in all aspects. I would recommend your company to anyone who is looking into having a waterproofing system installed...[your sales representative] gave technical expertise in recommending what way to go about solving the water problem."
Roger - Haverton, PA

"...I realized that a number of companies promise a service that will guarantee a dry basement but I also knew that in too many cases the promises are not kept. I turned to the Better Business Bureau and it came up with Basement Systems name. It's now about t16 months since the job was completed. In that time the basement has remained bone dry.."
George - Downingtonwn, PA

Business/Goverment/Education

"After many years of mopping the floor, your company recently waterproofed my basement. We have had several good rain storms since the job was done and I have not seen one drop of water. Your crews know what they were doing, and your salesman was extremely professional and polite."
Bob, Business Owner, Baltimore, MD

"It is with great pleasure that I report our basement problems are over. Your personnel were very professional in not only their problem solving analysis but also their timely and competent completion of repairs. The outside of our building does not even appear to have been dug up. Thanks again for providing such exceptional quality of workmanship."
Tom, Dept. of MD State Police, College Park, MD

"I have recently inspected the waterproofing work that you did on several of the buildings in the last couple years and I am pleased to tell you that I was very satisfied with what I saw. All work was performed in a neat and professional workmanlike manner and to this date we have had no leaks."
William - Johns Hopkins University, Baltimore, MD

Property Managers

"I would like to thank you and your staff for the excellent service we have been given over the years. This past year you have investigated and corrected over ten separate flooding situations in the basements of our community. Your service is prompt and professional. As a property manager, it is a pleasure to call unit owners to follow up on your work. I have yet to receive a complaint."
Martha - Property Manager, Towson, MD

"Basement Systems, Inc. has provided waterproofing services to a number of our property management clients over the past three years. In several instances, the basement water problems to be solved were server and quite challenging. In all cases the work was completed on time and at a competitive price. The workmen cleaned up after themselves and were always courteous to our tenants. Most of all, we never had a complaint or call-back! Your systems have done the job of providing moisture-free basements, thereby increasing the livability and market value of the properties we manage."
Benedict - President Realty Company